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Service & Support

Robomow Help Center

Mobile App FAQs

What languages does the Robomow App support?

The Robomow App supports the following languages: English German French Danish Swedish Norwegian Italian Dutch Spanish Czech

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Is it possible to speak with the service operator on the same phone that is running a remote connection with my mower?

Yes, a remote access session will not be disturbed by a phone call from the same mobile device.

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What are the features of the main operational screen?

For RC and RS Models For RX Models

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Where can I see the current state of my mower?

Different states of your mower (In Base, In Operation, Ready, Winter Charging) are displayed in the upper section of the main operational screen.

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How do I change the perimeter signal’s type of Robomow RX?

In case of interference from neighboring lawns, you may want to select a different type of perimeter signal out of the three available types. To do so, make sure the mower is inside the Base Station, then navigate to the […]

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How can I access the Robomow App’s Main Menu?

You can access the Main Menu from the top left corner of the main operational screen.

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How do I access the Remote Control function?

The Remote Control function can be accessed from the Main Operation Screen, as indicated in the figure below:

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Which operating systems does the Robomow App support?

The Robomow App supports the following operating systems: Android 4.3 or higher iOS 8.0 or higher Note: For the moment Windows mobile is not supported by the Robomow App.

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The range of the Robomow App in Remote Control mode seems to be much shorter than in other modes. Why?

For safety reasons, the communication link with a mower via Remote Control is very sensitive and thus less tolerant to communication errors. This requires the range with the mower to be shorter than in other modes of the Robomow App. […]

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Which Robomow models are compatible with the Robomow App?

The Robomow App is compatible with all Robomow models (except RX12u) manufactured since 2014. Note that the Robomow App does not support RL/RM models.

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