Typically, you will identify if the GSM/GPS stopped working by going to “History” on your Mobile App or “MyRobomow” and noticing the history stopped days or weeks ago. You can...
Typically, you will identify if the GSM/GPS stopped working by going to “History” on your Mobile App or “MyRobomow” and noticing the history stopped days or weeks ago. You can...
Typically, this would be a result of having less mowing time than needed. Check and add mowing days, increase mowing time window, increase mowing hours percentage if needed and even...
Robomow App and mower display will let you know this happened. Swap perimeter wire ends tabs at the base station head. If issue remains: Contact customer support
Mower doesn’t go out for automatic mowing and simply stays in the base station: Check the Robomow App to make sure “Schedule” is set to ON and isn’t set to...
Mower didn’t dock and was found stopped on the wire. Typically, this would be related to: Installation issues A perimeter wire or base station issue Something blocking the base: Toys,...
Mower found stopped outside. Robomow App and mower’s display will probably say “Crossed outside”. This is typically an installation issue such as slopes exceeding the allowed limit, or slopes of...
Typically, this means the RK is dragging on the grass with heavy friction rather than rolling on it smoothly. Tobegin with, check if front wheel is clogged and stuck. Make...
There could be a few scenarios here. An obstacle blocking the path for the mower to follow the wire and dock properly. It could also be a raised peg/stake securing...
Open your Robomow App and connect to your RK. Make sure time and day are set correctly. This setting can be done on the mower’s display as well. Open the...
Turn mower off and remove its disabling device. Put on heavy gloves. Inspect drive and front wheel along with mowing blades for stuck or accumulated mulch, vines, rope, toys, small...