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Service & Support

Robomow Help Center

Mobile App FAQs

How do I perform a manual mowing with the remote control function?

In order to start the manual mowing remote control mode: Press and hold the safety lock 2 with your right thumb. (Figure 1) While holding the safety lock, press the mow button 3 with your left thumb. The mower’s blades will […]

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How do I tell the GSM Module which type of alerts to send me?

On the “Mobile Comm. System” screen of the Robomow app (Main Menu ⇢ Lawn & Mower Options ⇢ Mower Menu): Tap to select the type of alerts that should be sent to your mobile device by your Robomow mower. Theft Detect […]

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How do I know the next automatic departure time of the mower?

The next automatic departure time is displayed in the middle of the main operational screen: RC/RS Models RX Models (*) The departure time of RS/RC models is only displayed when the battery is fully charged.

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How do I know if there is communication between the Robomow app and my mower?

There is a connectivity strength indicator located in the top right corner of the main operational screen. It shows the status of the Bluetooth® 4.0 wireless connection with your mower as long as it is connected with the app. If […]

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How do I disable or pause automatic operation of the mower?

You may disable or enable automatic operation of your mower by following the steps for your Robomow model. RC and RS Models Navigate to the “Program On/Off” screen inside the “Lawn Options” menu. RX Models Toggle the “Schedule On/Off” switch […]

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What are the benefits of the GSM module?

Receive operational and security alerts* directly from your Robomow to your mobile device, anywhere in the world. Benefit from Superior Customer Service and fast repair thanks to a constant upload of technical data** from your Robomow. (*) Alerts will be […]

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How does the Robomow App connect with my mower?

The Robomow App communicates with your mower via the BLE (Bluetooth Low Energy) communication protocol. Upon successful registration or upon every launch of the app, it will automatically scan available BLE devices and try to connect automatically to the registered […]

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What is unique about the Robomow App as compared with competitor apps?

Some key benefits that set the Robomow App apart from competitor apps: You don’t need to purchase an additional expensive accessory for your Robomow in order to operate it with the Robomow App. The Robomow App is completely free and […]

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I can’t re-enter the “Service Screens” menu

This is a known issue. You will need to shut down the app and reopen it again.

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Do I need to enter my mower’s serial number manually during the registration process?

No. The Robomow App allows you to scan the barcode with the serial number of your mower, without having to enter it manually.

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