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Service & Support

Robomow Help Center

Mobile App FAQs

Which operating systems does the Robomow App support?

The Robomow App supports the following operating systems: Android 4.3 or higher iOS 8.0 or higher Note: For the moment Windows mobile is not supported by the Robomow App.

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The range of the Robomow App in Remote Control mode seems to be much shorter than in other modes. Why?

For safety reasons, the communication link with a mower via Remote Control is very sensitive and thus less tolerant to communication errors. This requires the range with the mower to be shorter than in other modes of the Robomow App. […]

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Which Robomow models are compatible with the Robomow App?

The Robomow App is compatible with all Robomow models (except RX12u) manufactured since 2014. Note that the Robomow App does not support RL/RM models.

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How do I perform a manual mowing with the remote control function?

In order to start the manual mowing remote control mode: Press and hold the safety lock 2 with your right thumb. (Figure 1) While holding the safety lock, press the mow button 3 with your left thumb. The mower’s blades will […]

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How do I tell the GSM Module which type of alerts to send me?

On the “Mobile Comm. System” screen of the Robomow app (Main Menu ⇢ Lawn & Mower Options ⇢ Mower Menu): Tap to select the type of alerts that should be sent to your mobile device by your Robomow mower. Theft Detect […]

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How do I know the next automatic departure time of the mower?

The next automatic departure time is displayed in the middle of the main operational screen: RC/RS Models RX Models (*) The departure time of RS/RC models is only displayed when the battery is fully charged.

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How do I know if there is communication between the Robomow app and my mower?

There is a connectivity strength indicator located in the top right corner of the main operational screen. It shows the status of the Bluetooth® 4.0 wireless connection with your mower as long as it is connected with the app. If […]

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How do I disable or pause automatic operation of the mower?

You may disable or enable automatic operation of your mower by following the steps for your Robomow model. RC and RS Models Navigate to the “Program On/Off” screen inside the “Lawn Options” menu. RX Models Toggle the “Schedule On/Off” switch […]

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What are the benefits of the GSM module?

Receive operational and security alerts* directly from your Robomow to your mobile device, anywhere in the world. Benefit from Superior Customer Service and fast repair thanks to a constant upload of technical data** from your Robomow. (*) Alerts will be […]

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How does the Robomow App connect with my mower?

The Robomow App communicates with your mower via the BLE (Bluetooth Low Energy) communication protocol. Upon successful registration or upon every launch of the app, it will automatically scan available BLE devices and try to connect automatically to the registered […]

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