Make sure your mobile device is not connected to Wi-Fi – cannot get notification if on Wi-Fi. Make sure you have enough service bars – if reception in your area...
Frequently Asked Questions
How to turn on/off GSM notifications?
Open “Robomow App”: Click on “Menu”, then “Lawn & Mower Settings”, then “Notifications Settings”. Check that “Remote Connectivity” is turned ON: You can then turn on/off either “Theft Notifications” or...
How to enable a child lock on the RK?
Open “Robomow App”: Select “Menu”, then “Lawn & Mower Settings”, then “Child Protection” and turn it ON. It can also be done on the mower’s display. Download the RK User Guide for...
How to Adjust the Cutting Height on the RK?
The RK has a large height changing knob to the left of its display panel (UI). Lift the display cover and turn to desired height of cut. Once you start...
How to activate/deactivate the Theft Alarm on the RK?
Open “Robomow App”: Select “Menu”, then “Lawn & Mower Settings”, then “Theft Protection Alarm”. Select the “ON” and you will be prompted to set a four digits password and confirmation....
How to set up RK automatic operation?
Mower “Scheduling” is setup using the “Robomow App”. It can also be done on the mower’s display. Download the RK User Guide for more information.
How to manage my Robomow account?
My account resides on MyRobomow web site.Use the credentials (email and password) you entered when registering robot with the Robomow App.
How to test the robot GSM connectivity?
Open “Robomow App”: Click on “Menu”, then “Lawn & Mower Settings”, then “Notifications Settings”. Check that “Remote Connectivity” is turned ON then click “Test Notification”. If it fails, try 2-3...
How to connect the RK to the Robomow App?
Open “App Store” on iOS device or “Play Store” on Android. Install App and Launch then follow the mobile device instructions.
What to do when GSM or GPS stopped working?
Typically, you will identify if the GSM/GPS stopped working by going to “History” on your Mobile App or “MyRobomow” and noticing the history stopped days or weeks ago. You can...