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Service & Support

Robomow Help Center

Operation FAQs

What does Robomow do if it rains?

Robomow can mow in rainy weather, but for the health of your lawn, we don’t recommend mowing wet grass. Since Robomow finishes the work faster than competing mowers designed for the similar sized lawns, it doesn’t have to mow in […]

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How does Robomow handle very high grass?

Due to its heavy-duty steel blades, Robomow is the only robotic mower strong enough to perform a cut when the grass is relatively high. However, when mowing high grass during the first use or (for example), during the first mowing […]

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What are the statuses of the battery icon?

RC and RX Models The LED battery indicators are as follows: Red is lit constantly – Charge the battery. Green is blinking – Battery is charging. Green is lit constantly – Battery is fully charged. Red/yellow is blinking while Robomow […]

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Which Remote Control accessory is suitable for my Robomow?

IR Remote Control accessory (“the grey one”) is suitable for RS/RM models. Bluetooth Remote Control is suitable for RC/RS models (2014 an onward).

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Can I mow a specific area manually using Robomow?

Yes. You can use the Remote Control (available as an accessory for RS and RC models or in the Robomow App for all Robomow models), to manually drive and mow anywhere. The Remote Control includes a safety function to prevent […]

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What is the battery lifetime?

The battery is maintenance-free but has a limited lifetime of 2-4 years. Battery life is dependent on the season length and how many hours Robomow is used. We, therefore, recommend adopting the frequency of mowing operations to the growth rate […]

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Can Robomow detect objects such as clothes or toys lying around on the lawn?

We recommend periodically inspecting the area where Robomow will be used and removing toys and other foreign objects. However, there is no need to worry if Robomow encounters these objects during its work. Robomow’s excellent maneuverability can help overcome these […]

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How does Robomow know when to mow?

RS/RC Models Robomow RS/RC model’s mowing schedule is defined by three major parameters: Lawn area Inactive times Mowing frequency (Mowing Interval) The lawn area defines the required mowing time for your lawn – this is the duration of a single […]

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Is Robomow noisy?

Robomow is much quieter than standard push-mowers. The noise is less than 70 dB. If the Robomow is noisy, you may have a damaged or unbalanced blade.

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What does it mean when you press the OK button and the “OFF” or “PAUSE” message is displayed while Robomow RC is in the Base Station?

This means that the Power Box is set to Pause mode, and Robomow will stay at the Base Station, and will not start automatically from the Base Station. This is not a problem. You will just need to again press […]

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