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Service & Support

Robomow Help Center

Operation FAQs

What does it mean when a red light is lit constantly (near the ON/OFF button) on the Power Box?

For 2014-2017 Models Only When there is a solid red LED light near the On/Off button, it means that the auto program is in “Pause” mode, which means the robot will not depart from the Base Station automatically, and will […]

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What does it mean when all the lights on the Power Box are blinking and the box is beeping?

This indicates that the robot was manually dragged out from its Base Station in an unauthorized way. Please be sure to take care to operate the mower appropriately.

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How can I deactivate or activate the sound in the Power Box? (2014-2017 Models)

Deactivate You can deactivate the sound by pressing the ON/OFF button for 6 seconds until all the LEDs blink. Activate You can activate the sound by pressing the ON/OFF button for 6 seconds until you hear a beep with an […]

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Will Robomow cope with my uneven lawn?

Robomow RC and RS models can mow areas inside the working area that slopes up to 20 degrees or 36% (1.2ft rise per 3.3ft). Robomow RX models can mow areas inside the working area that slope up to 8.5 degrees […]

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How do I restart the One-Time Setup procedure?

You can reset your Robomow robotic lawn mower to the factory default settings by performing the following steps. Please note that all current mower and lawn settings will be erased. For RC Models Press and hold the STOP + Setting […]

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What is the difference in Robomow behavior when the islands are set to ON/OFF?

Islands OFF Usually recommended for lawns without an island installation. When the mower is in searching for Base Station mode, the mower will acquire the first wire it detects and follow all the way to the Base Station. Island ON […]

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How many Sub-Zones can be set for the Robomow?

The maximum number of Sub-Zones will be different for each Robomow model. The following table details how many Sub-Zones can be set up for the various models. Model Number Sub-Zones RC304 3 RC306 3 RC312 3 RC612 4 RC622 4 […]

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Can Robomow mow different lawns?

Robomow can handle almost any type of residential lawn. The maximum slope inside the lawn that can be handled by Robomow is 20 degrees (36%). Robomow can also handle multi-zone lawns, and you can mow any separated grass patch using […]

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When it is recommended to set the islands to ON?

If your lawn contains islands with a small diameter (up to 2 meters), then you can leave the setting of the ‘Islands’ to ‘Off’, as the mower will detect such an island, and will leave them fairly quickly. But in […]

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What happens if it is very cold outside? Will Robomow stop mowing my lawn?

Robomow will operate if the ambient temperature is higher than 41°F (5°C). If the ambient temperature is lower than 41°F (5°C). Robomow will display “Low Temperature”, and will not leave the base station. If the temperature drop happens during operation, […]

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