Q1 – Is it the first cut of the season or is the grass very high?
If Yes – It is recommended to cut less than a 1/3 of the green part of the grass. Set the cutting height to a higher position and then successively lower the cutting height. Let the robot complete a full mowing cycle (2-3 days) and observe the lawn after completing a full mowing cycle.
If No – Proceed to Q2.
Q2 – Are there wheels digging signs on the lawn?
If Yes – Proceed to Q3.
If No – Proceed to Q4.
Q3 – Can the front wheel be rotated freely on its axle and against the robot’s chassis?
If Yes – Proceed to Q4.
If No – Try to release the wheel (there may be debris or mulches that eliminate the wheel from rotating freely). Proceed to Q4.
If this cannot be released, the robot needs to be taken to an Authorized Service Station for repair.
Q4 – Are the blades worn or dull?
If Yes – Replace the blade.
If No – If it does not resolve the problem, the robot needs to be taken to an Authorized Service Station.