The largest part of your lawn, where the base station is installed, will become your Main Zone. The other parts of your lawn will become Sub-Zones, provided they are connected...
Frequently Asked Questions
What costs are related with the GSM module?
Comes with prepaid communications for 36 months. Extension costs for each additional years to be determined.
Lightning Storm
Warning! To reduce the risk of damage to components in the case of a lightning storm, disconnect the Perimeter Wire from the Base Station/Perimeter Switch and the Power Supply 230V/120V plug from the...
I forgot my password. How can I reset it?
Password retrieval will be available in one of the upcoming Robomow App versions. Resetting your password can currently be done by calling the Robomow Hotline at 844-762-6669.
My GSM Module has been replaced. What do I need to do to make the new GSM Module work the same as the previous one?
You will not need to do anything. It should continue working the same as with the previous Module. You may want to run a test by pressing the ‘Test’ button...
Is Robomow noisy?
Robomow is much quieter than standard push-mowers. The noise is less than 70 dB. If the Robomow is noisy, you may have a damaged or unbalanced blade.
How can I ensure the push notifications are working properly?
If the GSM Module is replaced or suspected to not function properly for any reason, we recommended testing it by pressing the ‘Test’ button on the “GSM Module Settings” screen...
How fast will push notification will be received after my mower stops?
If Robomow has stopped operation, it will inform you of the fault after one hour, via push notification. In a case of a stolen robot event, push notification will be received...
I’m getting a new Mobile Device. How do I move the Robomow App and the mower settings to my new device?
Install the Robomow App on the new device and register with exactly the same email and password as on the previous device. All settings will automatically be fetched from the...
Can my robot get the latest software version?
Based on your Robomow model and configuration year, you can upgrade your mower to the latest software version as listed below. For RC Models Configuration Year Software Version 2014 1.81...