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Service & Support

Robomow Help Center

Front Wheel Problem Message

Step 1 – Was the mower found stuck mid-yard and the front wheel dropped down into a ditch, hole in the ground, or front of the mower sitting raised up on a tree root making the front wheel drop down?

If Yes – Fix installation issue. Problem solved.

If No – Proceed to Step 2.

Step 2 – Perform a front wheel test through mower service menu: Service ⇢ 897 ⇢ Tests ⇢ Front Wheel. Has the mower passed the front wheel test?

If Yes – Let it work for a few days and see if the issue resurfaces.

If No – Proceed to Step 3.

Step 3 – Replace parts in this order: Front Board, Main Board, Wire Harness between them. Did this fix the issue?

If Yes – Problem solved.

If No – Contact customer support.