Step 1 – Make sure the Power Supply is connected well and that there is power in the wall outlet.
If Yes – Proceed to Step 2.
If No – It seems there is no power in the socket. Plug docking Power Supply to a live outlet.
Step 2 – Connect the Power Supply directly to the Base Station Head. This will bypass the 65ft (20m) extension cord. Is the Base Station Head still showing a steady red light?
If Yes – Replace the Power Supply.
If No – Replace the 65ft (20m) extension cord.