Check RK Robomow App and mower’s display to see if any message or error were sent or displayed. Check base station LED status – if solid red it means a...
Maintenance FAQs
The charging time is far more than 2 hours
Check Robomow App and RK’s display for a red “X” on the charging icon or any other error message to see the reason. If it is warmer than 35C (95F)...
How to find a break in the perimeter wire?
The easiest and simplest way to find a break in the wire is to use a simple wire tracker device. Download the RK User Guide for more information.
What are the base station’s LED indicator and its meaning?
The base station LED can be Red or Green, either solid or flashing, each indicator has a different meaning: Download the RK User Guide for more information.
The LED light on the base station does not turn on
Make sure base station power supply is attached to a live wall outlet. Change wall outlets if needed. If outlet is good, base station power supply or base station charging...
Grass is being cut unevenly
Typically, this would be a result of having less mowing time than needed. Check and add mowing days, increase mowing time window, increase mowing hours percentage if needed and even...
The RK is too noisy
A noisy mower is typically because its clogged with debris, accumulated mulched grass, vines, ropes, toys andwhatever can get stuck at the wheels area and mowing deck. Turn off the...
RK Winter Annual Maintenance
Turn the RK schedule off and keep it charging for 24 hours, to make sure the battery is fully charged. Turn the RK off and remove the disabling key (place...
RK Spring Awakening
At springtime, dock the RK and make sure it is charging. It is recommended to replace the blades in case they were not replaced at the end of the previous...
How to update the RK software?
The RK software could be updated. Please bring the RK to a servicing dealer for this upgrade. In the future, there may be an option to upgrade the software through...