Check Robomow App and RK’s display for a red “X” on the charging icon or any other error message to see the reason. If it is warmer than 35C (95F)...
Frequently Asked Questions
How to find a break in the perimeter wire?
The easiest and simplest way to find a break in the wire is to use a simple wire tracker device. Download the RK User Guide for more information.
What are the base station’s LED indicator and its meaning?
The base station LED can be Red or Green, either solid or flashing, each indicator has a different meaning: Download the RK User Guide for more information.
The LED light on the base station does not turn on
Make sure base station power supply is attached to a live wall outlet. Change wall outlets if needed. If outlet is good, base station power supply or base station charging...
Grass is being cut unevenly
Typically, this would be a result of having less mowing time than needed. Check and add mowing days, increase mowing time window, increase mowing hours percentage if needed and even...
The RK is too noisy
A noisy mower is typically because its clogged with debris, accumulated mulched grass, vines, ropes, toys andwhatever can get stuck at the wheels area and mowing deck. Turn off the...
The RK turns on, but the robot is not running
Send the RK to mow manually, either with the Robomow App or by pressing the Mow button on the RK’s display. Does it start mowing? If it does, it means...
RK Errors and functional messages (Stop cause & errors)?
The RK color display (UI) and the Robomow App will tell you what’s happening with the mower, may it be status changes or error messages plus a “Last Stop Cause”...
RK Winter Annual Maintenance
Turn the RK schedule off and keep it charging for 24 hours, to make sure the battery is fully charged. Turn the RK off and remove the disabling key (place...
RK Spring Awakening
At springtime, dock the RK and make sure it is charging. It is recommended to replace the blades in case they were not replaced at the end of the previous...