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Service & Support

Robomow Help Center

Mobile App FAQs

I’m getting a new Mobile Device. How do I move the Robomow App and the mower settings to my new device?

Install the Robomow App on the new device and register with exactly the same email and password as on the previous device. All settings will automatically be fetched from the mower once the new device connects with it.

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Which mobile devices are supported by the iOS version of the Robomow App?

The iOS version of Robomow App supports the following Apple devices: iPhone 4s/5c/5/5s/6/6s/6+/7/8/X iPad 3 and later (incl. iPad Air) iPad mini

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How do I register the Robomow App?

The following steps detail how to register the Robomow app. The first time the Robomow app starts you must register the mower and create a user (account). This step must be performed once. Step-by-Step Registration Start the app. You will […]

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How do I reinstall the Robomow App?

The proper way to reinstall the Robomow App is by deleting your account (App Settings ⇢ Delete Account) before uninstalling your current version. Once you delete your account and uninstall the current version, you can re-install the app and register […]

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I have two mobile devices and I want to operate Robomow from both of them. How can I do this?

If you’d like to register an additional mobile device with your mower, you can do it by simply using the same login credentials (email/password) that you used during the original registration.

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How do I reconnect to Robomow after being disconnected?

The app will try to reconnect automatically when it loses connection with a mower. You will see a “trying to reconnect to your Robomow…” message. If the automatic reconnection fails, you’ll get a message describing a possible failure reason, and […]

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Who can connect remotely to my mower?

Only an Authorized Service Station that knows the exact serial number of your mower can connect remotely to your mower. It can only connect to your mower when your mobile device is connected to the mower by itself and running […]

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How do I change “Mower Options” settings in my mower via the Robomow App?

By pressing the “Menu” button on the home screen of the Robomow app, you will see the Settings menu as shown. (Figure 1) Figure 1 Click “Lawn Mower & Options”. A new window will appear with all the options that […]

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