Step 1 – Is it a new installation or have changes been made in the lawn/installation wire lately? If Yes – Proceed to Step 2. If No – Proceed to...
Troubleshooting FAQs
Blank LCD
If your Robomow mower’s LCD panel is blank when it should be powered on, please follow the steps as outlined below: Step 1 – With the mower on the Base...
“Cross Outside” Message (RS Models)
When the mower is found outside the installed perimeter wire area, the most common reason for wire escape is a slope exceeding the mower edge mow limitation of 8.5 degrees...
Not Docking Correctly / Found Stopped on the Perimeter Wire
If your Robomow is not docking correctly or is found stopped on the perimeter wire: Carry the mower and dock it manually to initiate charge. Press arrow up to retrieve...
“Stuck in Place” Message (RS Models)
Step 1 – Are there wheels excavation/digging-in signs on the lawn? If Yes – Proceed to Step 2. If No – Proceed to Step 3. Step 2 – Does the...
Found Stopped Mid-Yard
Step 1 – Was the mower found on the perimeter wire? If Yes – See the article Not Docking Correctly or Found Stopped on the Perimeter Wire. If No –...
Many patches of uncut grass remain on the lawn
Step 1 – Has the mower completed a full cycle on this given zone/area? A Mowing Cycle is the full amount of repeated mowing sessions a zone/area gets according the...
Finding a break in the wire
Look for areas of recent yard work, edging, or changes. That’s typically where the wire gets cut. Once found, fix the wire with our original blue silicone-filled splice. We recommended...
My remote control does not operate the robot.
Q1 – Are you holding a gray or black remote control? If Yes – Proceed to Q2. If No – Proceed to Q6. Q2 – You have an Infrared remote...
Power Box is beeping 3 times with 1 second of silence – Wire is too long / bad connection indication
This failure relates to a poor wire connection, which may cause oxidation and high resistance. A poor connection is caused by not using a waterproof connector to splice the wire,...