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Robomow Help Center

Troubleshooting FAQs

Why is my robot running around without mowing?

There are few reasons for the robot to stop mowing and start searching for the base station: Rain detected Mowing time completed Inactive time Recharge battery Technical issue There are two different behaviors when the robot is searching for the […]

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Mow overheat (27)

This article is intended for Robomow professional dealers. For RS and RC Models Mowing motor has faced an over-current for too long. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action High Grass […]

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Can my robot get the latest software version?

Based on your Robomow model and configuration year, you can upgrade your mower to the latest software version as listed below. For RC Models Configuration Year Software Version 2014 1.81 2015 1.81 2016 1.83 For RS Models Configuration Year Software […]

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The Robomow RS robot continues to mow even though there is heavy rain

The following is the robot’s behavior when rain is detected: Islands On:  The moment rain is detected by the robot, it will wait about 1 minute to make sure it is not a false detection. If the rain detection still exists […]

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The Robomow RC robot continues to mow even though there is heavy rain

The following is the robot’s behavior when rain is detected: Islands On:  The moment rain is detected by the robot, it will wait about 1 minute to make sure it is not a false detection. If the rain detection still exists […]

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Robomow stops with no message or does not wake up

For RC Models Q1 – Did this happen more than once? If Yes – Proceed to Q2. If No – Let the robot continue to work, and if it happens again, contact the Robomow Hotline for further analysis. Q2 – […]

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Problems in winter charging mode

For RC Models Q1 – Do the light bulbs (LEDs) on the Power Box show the expected colors? Indicators 1 and 2 should be lit (2014-2017 models). If Yes – Proceed to Q2. If No – See article, “The Power […]

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How can I find disconnections in the wire installation loop?

Click here to watch the video how to search for a disconnection in the wire loop. Searching for wire loop disconnections Disconnect one end of the perimeter wire from the Plot connector (green connector). Make sure the Base Station Board […]

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The Power Box is not operating or seems to be dead

For RC Models Q1 – Is the power cord to the Power Box connected well into the Power Box assembly? If Yes – Proceed to Q2. If No – Connect it and check proper operation. Q2 – Disconnect the Power […]

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The robot stops with a “No Wire Signal” (E3) message

Q1. Are there any indicator bulbs (LEDs) on the Power Box display? (2014-2017 models) If Yes – Proceed to Q2. If No – See article, “The Power Box is not operating or seems to be dead”. Docking Indicator Automatic Indicator […]

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