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Robomow Help Center

Troubleshooting FAQs

Mow over current (28) (43)

This article is intended for Robomow professional dealers. For RS and RC Models Mowing motor has faced an over-current for too long. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action High Grass […]

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Mow temperature problem

This article is intended for Robomow professional dealers. For RS Models Problem or Cause Corrective Action Left mow motor temperature is too low or lower than 14°F Indicates about a poor connection between the mow motor and Main Board Right […]

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Start elsewhere (22)

This article is intended for Robomow professional dealers. For RS and RC Models Drive motors have been working under a severe load during automatic or manual operation. Problem or Cause Corrective Action High grass Raise Mowing height; CAUTION – Switch […]

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Charging duration is too long (71) (77)

This article is intended for Robomow professional dealers. For RS and RC Models Battery cells are not balanced and do not reach the required state after charging for a long time (more than 30 hours). Further investigation is required by an […]

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Switch off before lifting (25)

This article is intended for Robomow professional dealers. For RS and RC Models Tilt is detected for more than 5 seconds. Problem or Cause Corrective Action Robot climbed on a slanted obstacle Exclude this area from the installation setup (either […]

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System Switch is off (26)

This article is intended for Robomow professional dealers. For RS and RC Models Problem or Cause Corrective Action Safety/System switch is Off when the robot is in charging mode Turn Safety/System switch to On Internal malfunction Further investigation is required […]

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High mow current

This article is intended for Robomow professional dealers. For RS and RC Models Mowing motor has faced an over-current for too long. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action High Grass […]

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Why is my robot running around without mowing?

There are few reasons for the robot to stop mowing and start searching for the base station: Rain detected Mowing time completed Inactive time Recharge battery Technical issue There are two different behaviors when the robot is searching for the […]

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Mow overheat (27)

This article is intended for Robomow professional dealers. For RS and RC Models Mowing motor has faced an over-current for too long. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action High Grass […]

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Can my robot get the latest software version?

Based on your Robomow model and configuration year, you can upgrade your mower to the latest software version as listed below. For RC Models Configuration Year Software Version 2014 1.81 2015 1.81 2016 1.83 For RS Models Configuration Year Software […]

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