This message will display after the mower had attempted docking a few times unsuccessfully. Step 1 – Go to Service ⇢ 897 ⇢ Information ⇢ Special Display ⇢ Rain Sensor...
Troubleshooting FAQs
Sent to Edge or a Zone but Goes to Mow – Strange behavior
Problem: From base station, when sending mower to edge, or to mow a sub zone, your mower begins mowing in main zone instead. It may mow for a short period...
Bumper Pressed Message
Issue: Mower stopped or found stopped with this message on display. Step 1 – Check whether bumper is mounted and locked well on its four joysticks on the frame. If...
Base Problem Message
This message will display after the mower had attempted docking a few times unsuccessfully. Step 1 – Experience shows this could be a case where bumper calibration is needed. Look...
Robomow not going to sub zone when setting up
Step 1 – Experience shows this could be a case where bumper calibration is needed. Take the mower out of the base station and perform Bumper Calibration through Service ⇢...
Mower is found backed off Base Station and stopped
Step 1 – Was there a power outage or was the Power Supply unplugged from the wall outlet? If Yes – Make sure power is On and power supply plugged...
Mower does not make it back to the Base Station
If your Robomow mower does not return to the Base Station or stops on the perimeter wire, see the article Not Docking Correctly for troubleshooting assistance.
LCD display flashing on and off / Mower keeps rebooting
Step 1 – Is the charging chain good, and is there a green light on Base Station Head? If Yes – Proceed to Step 2. If No – Check to...
Poor quality of cut and damage to the lawn (RS Models)
Step 1 – Are both sides of the mowing deck attached well to the frame and none of the mowing deck sides sag down due to a lost pin and...
Mowing Deck Moves Down During Operation
Step 1 – Check whether the mowing height adjusting knob is locked, meaning it doesn’t rotate freely when not pushed down. Also check by pushing it down and feeling resistance...