Robomow Help Center
Troubleshooting FAQs
High workload
This article is intended for Robomow professional dealers. For RS and RC Models Mow and Drive current are significantly higher than normal. Problem or Cause Corrective Action High grass Raise Mowing height; CAUTION – Switch off the Safety/System Switch Lawn […]
Max battery capacity is too low
This article is intended for Robomow professional dealers. For RS and RC Models Problem or Cause Corrective Action If a robot software version is updated, but ‘Factory Default’ software is not done Perform Factory Default software, so the robot will […]
Mow current difference
This article is intended for Robomow professional dealers. For RS Models High difference between the two mowing motors current (indicates a problem on one side). CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective […]
Mow over current (28) (43)
This article is intended for Robomow professional dealers. For RS and RC Models Mowing motor has faced an over-current for too long. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action High Grass […]
Mow temperature problem
This article is intended for Robomow professional dealers. For RS Models Problem or Cause Corrective Action Left mow motor temperature is too low or lower than 14°F Indicates about a poor connection between the mow motor and Main Board Right […]
Start elsewhere (22)
This article is intended for Robomow professional dealers. For RS and RC Models Drive motors have been working under a severe load during automatic or manual operation. Problem or Cause Corrective Action High grass Raise Mowing height; CAUTION – Switch […]
Charging duration is too long (71) (77)
This article is intended for Robomow professional dealers. For RS and RC Models Battery cells are not balanced and do not reach the required state after charging for a long time (more than 30 hours). Further investigation is required by an […]
Switch off before lifting (25)
This article is intended for Robomow professional dealers. For RS and RC Models Tilt is detected for more than 5 seconds. Problem or Cause Corrective Action Robot climbed on a slanted obstacle Exclude this area from the installation setup (either […]
System Switch is off (26)
This article is intended for Robomow professional dealers. For RS and RC Models Problem or Cause Corrective Action Safety/System switch is Off when the robot is in charging mode Turn Safety/System switch to On Internal malfunction Further investigation is required […]
High mow current
This article is intended for Robomow professional dealers. For RS and RC Models Mowing motor has faced an over-current for too long. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action High Grass […]