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Service & Support

Robomow Help Center

Troubleshooting FAQs

Bumper pressed (43) (62)

This article is intended for Robomow professional dealers. For RS Models Problem or Cause Corrective Action Automatic operation was stopped since bumper is constantly being pressed for too long Operate the robot manually (‘Go’ button) and observe the robot starts […]

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Right Drive Motor is disconnected (222)

This article is intended for Robomow professional dealers. For RS Models Right Drive Motor disconnection is detected. Problem or Cause Corrective Action Drive motor connector is not well connected Disconnect and connect the Left Drive Motor’s connector. Watch the Drive […]

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Mow Motor is disconnected

This article is intended for Robomow professional dealers. For RS Models Problem or Cause Corrective Action There is poor contact in one of the pins in the mow motor cable Remove and insert the mowing motors cables several times. Watch […]

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Low Battery voltage (52)

This article is intended for Robomow professional dealers. For RC and RS Models The robot returns to the Base Station after a relatively short working time due to battery voltage drop. This can happen because the battery voltage fall below […]

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Left Drive Motor disconnected

This article is intended for Robomow professional dealers. For RS Models Left Drive Motor disconnection is detected. Problem or Cause Corrective Action Drive motor connector is not well connected Disconnect and connect the Left Drive Motor’s connector. Watch the Drive […]

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Battery problem

This article is intended for Robomow professional dealers. For RC and RS Models There is a higher voltage difference than usual between two adjacent battery cells. Problem or Cause Corrective Action Often malfunction caused by poor contact in one of […]

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Difference between cells

This article is intended for Robomow professional dealers. For RC and RS Models There is a higher voltage difference than usual between two adjacent battery cells. Problem or Cause Corrective Action Often malfunction caused by poor contact in one of […]

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Drive motor is disconnected (517)

This article is intended for Robomow professional dealers. For RC Models Disconnection is detected. Problem or Cause Corrective Action Drive unit connector is not well connected Disconnect and connect the drive unit’s connector. Watch the Drive Unit replacement video for […]

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Drive current difference

This article is intended for Robomow professional dealers. For RS Models High difference between the two drive motors current (indicates a problem on one side). CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective […]

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Dropoff Events

This article is intended for Robomow professional dealers. For RS and RC Models Front Wheel is detected for too long time during automatic operation. CAUTION – Switch off the Safety Switch before checking the following: Problem or Cause Corrective Action […]

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