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Service & Support

Robomow Help Center

General FAQs

Does Robomow cut the lawn’s edge?

Most Robomow models have a unique ‘Edge Mode’. Robomow is the only mower that cuts beyond its wheel. Robomow is designed to drive on the very edge of your lawn, cutting the lawn’s entire edge for a superb, all-around finish.

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Where can I get my Robomow serviced? Who does the servicing?

Robomow operates a dedicated central Contact Center, which provides direct support for all Robomow customers. A Robomow service operator can identify the majority of faults using Robomow’s remote diagnostics tools (such as Remote Access via the Robomow App), and then […]

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What other accessories are available from Robomow?

Click here to view the list of available accessories for your Robomow robotic mower. A printed list can be found inside the Operating and Safety Manual supplied with all Robomow products.

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What effect does Robomow have on the environment?

Robomow uses Grasscycling, which is the natural recycling of grass. It means cutting the grass into very small clippings that are buried into the roots of the lawn, where they decompose and act as a natural fertilizer. Grass clippings contain […]

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Can Robomow mow a separated lawn area?

Yes. You can use the Remote Control Accessory or Robomow App’s Remote Control function to drive Robomow to a remote grass patch and mow it manually.

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What’s the difference between Brush DC and Brushless DC motors?

Generally speaking, Brushless DC (BLDC) motors are more efficient, stronger, more reliable, and ensure a longer lifespan. There are numerous other advantages to BLDC motors, including low levels of maintenance, high output power, better heat dissipation, and lower noise levels.

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Is Robomow suitable for the first cut of a season or for mowing an unmaintained lawn?

Yes. Due to its heavy-duty steel blades, Robomow is the only robotic lawn mower strong enough to perform the first cut of the season, when the grass is relatively high. However, when mowing high grass during the first use or the […]

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How safe is Robomow for children and pets?

Your safety is important to us. Please take extra caution to keep children and pets off the lawn while Robomow is mowing. Although Robomow comes equipped with built-in safety features, Robomow has very sharp blades and can cause injury if […]

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Where can I buy a Robomow?

For purchasing information, please visit our Where to Buy section.

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How does Robomow cope with pine cones, tree branches, and fruit on the lawn?

You should inspect the area where Robomow will be used, and remove stones, twigs, and other foreign objects. However, some small branches, cones, and fruit may still fall from trees and be encountered by Robomow during its work. This is […]

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