Returns:Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, you must make your claim within the 30-day period.
To complete your return, we require a proof of purchase. There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Sale items (if applicable) Sale items may be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 9050 16th Place, Suite 1, Vero Beach Florida US 32966.
Shipping To return your product, you should mail your product to: 9050 16th Place, Suite 1, Vero Beach Florida US 32966 You will be responsible for paying for your own shipping costs for returning your item, unless the item is defective and under warranty, in which case shipping fees will not apply. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Warranty: Our hassle-free warranty policy fully covers your Robomow for 1 year. Parts, shipping, everything is taken care of by us. For all warranty issues, please email email@example.com.